Contact
Contact Neurozoom Canada Support
Use this page for order questions, tracking help, refund routing, formula clarification, and safe checkout guidance. We never ask for card numbers by email.
Support Directory
Company
North Harbor Nutraceutical Retail LLC
Delaware LLC File No. 7819460
Established 2023
16192 Coastal Highway, Suite 204, Lewes, DE 19958, United States
General support: support@neurozoomcanada.com
Orders and tracking: orders@neurozoomcanada.com
Returns: returns@neurozoomcanada.com
Phone and Hours
+1 302-202-6468
Monday to Friday, 9:00 AM to 5:00 PM Eastern Time
Most support tickets receive a human reply within 1 business day.
Returns Desk
Returns Desk, 7780 49th Street North, Box 515, Pinellas Park, FL 33781, United States
Contact support before mailing any package so the checkout partner can issue the correct return instructions.
Order Help
For the fastest help, include your order number, the email used at checkout, package selected, shipping name, and a short description of the issue. If you are asking about tracking, include the confirmation email date. If you are asking about a refund, explain whether the product is unopened, partially used, damaged, or not received. This keeps the support exchange short and useful.
Payment, processing, shipment confirmation, and some refund actions are managed through the official checkout partner. That means the support desk may route you to the partner record after confirming basic order details. This is normal for affiliate checkout systems. The important safety rule is simple: support can use your order number, but support does not need your full card number, CVV, bank password, or private login credentials by email.
Typical response time is one business day. Messages sent during weekends or US holidays may be answered on the next business day. If your order is time-sensitive, use a clear subject line such as Tracking Request, Refund Request, Address Issue, or Product Question.
Static Contact Form
This static form opens your email app and sends the message to support@neurozoomcanada.com. Do not include full card numbers, CVV codes, or banking passwords.